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Online

Once you get your plan welcome letter and member number in the mail, sign up for Hally™ to pay online.

Phone Us

(877) 210-9167
Daily 8 a.m. to 8 p.m. local time
Voicemail used on holidays and weekends, April 1 – September 30

Check or Money Order

Mail to:
FirstMedicare Direct
PO Box 603277
Charlotte, NC 28260-3277

Mail to:
New Hanover Health Advantage
42 Memorial Drive
Pinehurst, NC 28374

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Access your account today and manage your plan.