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How to Enroll

Enroll Online

Enrollment for the 2022 plan year begins October 15, 2021.

Enroll for 2022

Our plans are only available in certain places. Make sure you live in our service area.

More Ways to Enroll

By Phone

(888) 382-9781

(800) 481-0496

(888) 384-4842

Daily 8 a.m. to 8 p.m. local time.
Voicemail used on holidays and weekends, April 1 to September 30

By Mail

2022 Medicare Enrollment Request Form

To enroll during a Special Enrollment Period, include this form with your application: Attestation of Eligibility Form

Mail applications to:

FirstMedicare Direct
Application Processing Center
3310 Fields South Dr.
Champaign, IL 61822

New Hanover Health Advantage
Application Processing Center
42 Memorial Drive
Pinehurst, NC 28374

Through the CMS

Medicare beneficiaries may also enroll in FirstCarolinaCare Insurance Company's FirstMedicare Direct plans through the Centers for Medicare and Medicaid Services Online Enrollment Center located at http://www.medicare.gov.

Medicare beneficiaries may also enroll in FirstCarolinaCare Insurance Company's New Hanover Health Advantage plans through the Centers for Medicare and Medicaid Services Online Enrollment Center located at http://www.medicare.gov.

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