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FirstCarolinaCare will no longer offer health insurance coverage after December 31, 2025. Click here to learn more.

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  • About

Go Paperless

Go green with paperless member materials and simplify your life.

Go Paperless
Infographic of instructions to go paperless

Always Available

Get access to your plan materials and important information about your account anytime, anywhere.

Less Clutter and Waste

Avoid mountains of mail, storing paperwork, and wasted paper with online access to your plan.

Secure Access

Know your personal health information is safe from being intercepted or stolen in the mail.

Get Started

Choose what you'd like to receive online and save your answers

Choose your e-delivery options within our portal

Step 1: Sign Up & Log In to your Hally® member portal

Log in to Hally.

If you've never used Hally, register and sign up for an account.

Step 2: Click "Communication Preferences"

Choose "Go Paperless" from the menu on the right of the page.

Step 3: Select Required Health Plan Materials.

Click on "Advanced Settings" and choose what you'd like to receive online by selecting email or text message.

Step 4: Read and Confirm

Read and confirm the information and click "Save Changes" to have your preferences captured.

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Every effort has been made to ensure that this information is accurate. It is not intended to replace the legal source. In case of any discrepancy between this information and the legal source, the legal source will govern in all cases. Report a compliance concern or potential fraud, waste or abuse to FCCCompliance@FirstCarolinaCare.com.

All contents copyright © FirstCarolinaCare Insurance Company. All rights reserved. This site is operated by FirstCarolinaCare Insurance Company and is not the Health Insurance Marketplace site. By offering this site, we're required to meet all applicable federal laws, including the standards established under 45 CFR 155.220(c) and (d) and 45 CFR 155.260 to protect the privacy and security of personal information. We do not display all the qualified health plans being offered in your state through the Health Insurance Marketplace. For these plans, visit the Health Insurance Marketplace at HealthCare.gov.

FirstCarolinaCare Insurance Company's plans are HMO and PPO plans with a Medicare contract. Enrollment in a FirstCarolinaCare Insurance Company plan depends on contract renewal.

All contents copyright © FirstCarolinaCare Insurance Company.

Last Updated on 10/1/2024 Y0094_25_121531_M


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