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Provider Services

Find forms and resources to better work with us as you care for your patients.

Forms and Resources

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Welcome to FirstCarolinaCare!

FirstCarolinaCare Insurance Company welcomes your participation as a valued provider. If you have a question, contact us at the number below.

Become a Provider

Fill out our Prospective Provider Form.

Sign up for ERA EFT here

Provider Resource Guide

Register for our Provider Portal

Physicians are now able to register for our new Physician Portal. Click the Create an Account link here to register.

Our new portal has patient data beginning with January 1, 2022 dates of service for all members meeting the conditions below:

  • All Medicare members
  • Commercial members will be available as their employer group plans renew, beginning with January 1, 2022 dates of service and plan renewal dates. The portal will only include patient data from the time of their most recent renewal which would be January 1, 2022 or after.

If you need to access any patient data with a date of service before January 1, 2022, or if you need to access all patient data for members on employer group plans that have yet to renew this year visit these links:

Employer Group

FirstMedicare Direct

Contact Us

Provider Services

(800) 481-1092