FirstCarolinaCare - Medicare  
 
FirstMedicare Direct HMO and PPO plans are rated 3 ½ stars for calendar year 2019 by Centers for Medicare and Medicaid Services (CMS).
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Member Resources

FirstMedicare Direct knows that sometimes you need help understanding your premium invoice, your benefits or whether your doctor is in our network.  That’s why we have a dedicated Member Services team to help you with any questions, problems or concern that may arise. 

Member Services can be reached at 1 (844) 201-4957.   Hours are from 8am-8pm Eastern, 7 days a week during October 1-March 31. During April 1- September 30, hours are Monday through Friday, 8am-8pm Eastern.

TTY users should call 711 for assistance. Member Services also has a free language interpreter service available for non-English speakers.

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Search our directory for participating physicians in the area.

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Need to find a pharmacy nearby? Use our Pharmacy Locator to find a one.

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Get help with health questions 24/7.

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Plan Central

Online access 24 hrs a day to member information.


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FirstCarolinaCare Insurance Company’s FirstMedicare Direct plans are HMO and PPO plans with a Medicare contract. Enrollment in a FirstMedicare Direct plan depends on contract renewal.This is a required statement by CMS. FirstCarolinaCare has filed and been approved to offer an HMO and a PPO Medicare Advantage Prescription Drug plan for 2019.

The benefit information provided is a brief summary, not a complete description of benefits. For more information, contact the plan. Limitations, copayments, and restrictions may apply. Benefits, formulary, pharmacy network, provider network, premium and/or co-payments/co-insurance may change on January 1 of each year.

Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

You must continue to pay Part B premiums.

 

Y0094_19801_M Pending accepted 10/01/2018

Page Last Updated:
Monday, October 15, 2018 9:35:22 AM