
Medical Services
Submit completed claims for medical or other non-facility services on the CMS 1500 claim form. Standard CMS 1500 completion guidelines should be used in completing all applicable fields.
Participating Hospitals or Ancillary Providers are required to submit a completed UB 92 or successor claim form in order to receive payment for Covered Services rendered.
Dental Claims
Submit pretreatment estimates and claims for dental services using the ADA Claim form.
Questions concerning the status of a claim should be directed to Provider Relations at (910) 715-8100 or Member Services at (800) 811-3298.
Claims should be mailed to:
FirstCarolinaCare Insurance Company
P.O. Box 381686
Birmingham, Alabama 35238
If you are interested in transmitting claims electronically, please contact Provider Relations at (910) 715-8100 or toll-free at 1-800-574-8556.