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| Claims Submission: | FirstCarolinaCare Insurance Company P.O. Box 381686 Birmingham, AL 35238 |
| Provider Relations: (Provider Credentialing, Fee Schedules, etc.) |
Provider Relations FirstCarolinaCare Insurance Company 42 Memorial Drive Pinehurst, NC 28374 |
| Appeals: | Appeals Coordinator FirstCarolinaCare Insurance Company 42 Memorial Drive Pinehurst, NC 28374 |
| Important Telephone Numbers | |
| Customer Service Including Claims Status, Eligibility Verification, Payment questions, etc. |
(800) 811-3298, Option 3 |
| Provider Relations (Provider Credentialing, Fee Schedules, etc.) |
(800) 574-8556 or (910) 715-8100 From the prompt select Option 1, wait for the next prompt then Option 1, at the next prompt select Option 2 |
| Pre-Certification (All Services) For more information regarding pre-certification procedures, please click here. |
(800) 574-8556 or (910) 715-8100 From the prompt select Option 1, wait for the next prompt then select Option 2, at the next prompt select Option 1 |
| Pharmacy Services Pharmacy benefits are currently administered by MedImpact. |
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| MedImpact | (800) 788-2949 |
| Administrative Offices |
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| General Inquiry | (800) 574-8556 or (910) 715-8100 |
| Fax | (910) 715-8101 |