Report Fraud, Waste and Abuse
FirstCarolinaCare Insurance Company (“FCC”) is committed to maintaining a culture that promotes the prevention, detection and resolution of issues or conduct that fails to adhere to its policies, procedures and Medicare rules and regulations.
FCC requests that its employees, Medicare members, First Tier, Downstream and Related Entities (FDRs) and their employees and other vendors promptly report any suspected / actual instances of Fraud, Waste or Abuse (FWA) or any violation of Federal, State or Medicare rules to its Compliance Department.
To assist with this requirement, FCC’s Compliance Department has established a secure Compliance Helpline. This Helpline provides an avenue for callers to report any activity in a confidential manner. All calls to the Compliance Helpline are treated as private and there is no retaliation for any confidential calls made in good faith.
COMPLIANCE HELPLINE: (855) 367- 8184 (toll free)
If you are not comfortable with or unable to make a report via the Compliance Helpline, please send a
written report by mail or email to:
Director of Compliance
FirstCarolinaCare Insurance Company
1930 N. Poplar St. Suite 21,
Southern Pines, NC 28387
Compliance@FirstCarolinaCare.com